BOOKING & RESCHEDULING POLICIES & PROCEDURES

Booking A Session

To get started, simply click on the Contact Form button below or anywhere you see it on this website.

Once you have submitted your information, you can expect a response via email within 24 business hours. We’ll arrange a telephone consultation to talk about your style, locations and timing. Once a date has been chosen, a non-refundable initial payment totaling *50% of the session fee is required in order to secure the date. The initial payment reserves the photographer’s time and is not a retainer or deposit. The balance is due at the time of the session either just prior to shoot time or immediately upon shoot completion.

You'll receive an invoice via email upon confirming the details. Once the initial payment has been made, your session is confirmed as booked for that date. The initial session fee is non refundable except at the sole discretion of the photographer. Please see cancellation and rescheduling policies below.

*Please note that Porch Portrait and Mini Sessions require full payment at the time of booking. Cancellation and rescheduling policies apply.

For a free, no obligation 10 -15 minute telephone consultation, click the contact form below to get started.
 

Important Things To Know

  • Locations which require permits, parking or entrance fees are the responsibility of the client.

  • There may be a travel fee for locations 50 miles or more beyond area code 91601.

 

Cancellation & Rescheduling Policies

If you need to change the date once you have booked your session, you must contact us via email at least 48 hours in advance to reschedule your session. 

 

For weather cancellations (I know, a real rarity in Southern California), you'll receive an email advising you that your session needs to be rescheduled. Ultimately, the photographer has the final say as to whether the session needs to be rescheduled due to weather conditions. If your session is cancelled due to weather, you'll receive an email with a list of available alternate dates.

 

For cancellations due to COVID-19 safety and restrictions, you'll receive an email offering a new date and time. If you are unable to make the new date/time offered, you may apply the price of your mini session towards any full session within a year from the offered rescheduled date. You may also apply the funds towards other Mini Sessions that may be periodically offered throughout the year. 

Additional Client Resources

SERVING GREATER LOS ANGELES | VENTURA COUNTY & BEYOND

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©2021 by LoLo Spencer Photography LLC

Los Angeles and Ventura County Portrait and Lifestyle photographer

Specializing in families, couples and babies.

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